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UHC will require electronic claim submissions, claim attachments, and reconsideration and appeal requests as of 1/1/2023

In 2023, network (contracted) health care professionals, practices and facilities will be required to submit claim submissions, claim attachments, and reconsideration and appeal requests to UnitedHealthcare electronically. In response to feedback from members, we’ll also emphasize and encourage the use of digital ID cards for commercial plans.

We recognize that these changes are significant, so we’re alerting you early to give you more time to plan ahead. The effective dates for these incoming paper-to-digital transitions will be announced in Network News at least 90 days prior to the change.

Here’s a preview of what to expect with these changes, as well as more information on digital ID cards for commercial members.

•     Goodbye mailroom, hello computer
•     You’ll see digital ID cards from members more often
•     Help your staff get ready for digital

Click here to view complete details.

If you need assistance, please contact our office. Call us at (270) 726-4033.

Sarah McIntosh, President